Policy & Enforcement FAQ

Last updated: 2025-12-31

Applies to: Decision Receipt Spec v1.0 · Verifier v1.0.1

Tranzia is built to make your policy enforceable and auditable at decision time. Policy has priority over scoring.

Table of Contents

How do you integrate our policy if it’s a big Word document?

We do not “auto-understand” long Word documents. Instead, we translate relevant sections into a small set of machine-enforceable rules (typically 5–20), then confirm a mapping table: policy text → rule ID → enforcement behavior.

Which has higher priority: our policy or Tranzia scoring?

Policy always has higher priority. Scoring provides advisory context; policy defines constraints. Options that violate policy are labeled FAIL regardless of score.

Can Tranzia contradict our policy?

Tranzia should not contradict your policy. If a policy rule is ambiguous or required inputs are missing, Tranzia reports WARN/FAIL with explicit reasons and lists gaps under uncertainty.

How do we know policy is enforced every time?

Every Decision Receipt includes policy identifiers (policy_id, policy_version) and rules_evaluated results. You can audit enforcement by exporting receipts and reviewing PASS/WARN/FAIL outcomes.

Do you support exceptions and overrides?

Yes. Exceptions are normal in operations. Tranzia can record: recommended options, chosen action, and an optional reason code or supervisor acknowledgement requirement.

What if we change policy over time?

Policies are versioned. Receipts record policy_id and policy_version so you can prove which policy was applied at the time of each decision.

What inputs do you need to enforce policy?

Only what your policy requires. Common inputs: local time, mode, after-hours flag, solo/escorted flag, maximum spend, and approved exception paths. PII is not required.

Can we run policy-only without relying on local safety signals?

Yes. For low coverage areas, Tranzia can operate in policy-first mode: enforce your rules and document uncertainty about local signals.

Will staff be blocked from traveling?

Tranzia is advisory, but you can integrate it into a gating workflow you control (dispatch assignment, authorization, reimbursement) if you want strict enforcement. You choose advisory vs fail-closed per workflow.